Patient Care Coordinator: Front Desk & Scheduling Pro

Hospital for Special Surgery; New York (NY); In loco; USD 38.000 - 58.000; Tempo pieno

Descrizione del lavoro

Hospital for Special Surgery seeks a Patient Care Coordinator to support Dr. Milani in Westchester, NY. The role focuses on patient interactions, appointment scheduling, and coordination of referrals within the EPIC system, ensuring timely and accurate information flow.

The position emphasizes strong communication, multitasking, and collaboration with clinical staff to maintain smooth patient throughput and high-quality service in a fast-paced environment.

Competenze

• HD diploma or equivalent required with basic education.
• Strong verbal and written communication skills.
• Healthcare knowledge and customer-service orientation.

Mansioni

• Greet and assist patients, answer phones, and direct inquiries per protocol.
• Schedule appointments and coordinate referrals with accuracy and urgency.
• Enter and track scheduling in the EMR/Epic; ensure pre-authorization and documentation readiness.

Conoscenze

Customer service

Communication

Multitasking

Teamwork

Epic experience

Formazione

High School Diploma or equivalent

Strumenti

Epic

Microsoft Office

Descrizione del lavoro

Hospital for Special Surgery seeks a Patient Care Coordinator to support Dr. Milani in Westchester, NY. The role focuses on patient interactions, appointment scheduling, and coordination of referrals within the EPIC system, ensuring timely and accurate information flow.

The position emphasizes strong communication, multitasking, and collaboration with clinical staff to maintain smooth patient throughput and high-quality service in a fast-paced environment.