Patient Care Coordinator: Scheduling & Front Desk Pro

UnitedHealth Group; Albany (OR); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

401(k)

Education Reimbursement

Employee Discounts

Job summary

The Corvallis Clinic, part of the Optum family, is hiring an Associate Patient Care Coordinator for our Albany, OR location. This full-time onsite role supports patient care, appointment scheduling, insurance verification, and front-desk duties within a multi-specialty setting.

You will greet patients, verify demographics and coverage, assist providers, and manage patient flow across sites as needed. Strong communication and EHR skills are essential.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service or healthcare related experience.
• Experience with Microsoft Outlook, Excel and Word.

Responsibilities

• Greet patients for providers, answer calls, route tasks, book appointments and verify insurance.
• Check patients in, verify demographics and insurance, and notify back-office staff of arrivals.
• Understand and navigate the referral process efficiently.
• Enter data correctly in the EHR and avoid duplicate documentation.
• Promptly contact clinicians when a patient is acutely ill or requires attention.
• Direct patient flow and prepare patients for exams; monitor provider schedules.

Skills

Customer service

Healthcare experience

Microsoft Outlook

Excel

Word

Multi-tasking

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Scheduling software

Job description

The Corvallis Clinic, part of the Optum family, is hiring an Associate Patient Care Coordinator for our Albany, OR location. This full-time onsite role supports patient care, appointment scheduling, insurance verification, and front-desk duties within a multi-specialty setting.

You will greet patients, verify demographics and coverage, assist providers, and manage patient flow across sites as needed. Strong communication and EHR skills are essential.