Patient Care Coordination Specialist (Front Desk)

Optum; Laguna Beach (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

401(k) plan

Job summary

Optum is seeking an Associate Patient Care Coordinator to support the center-based front office. responsibilities include checking in patients, ensuring required paperwork, handling calls, scheduling, collecting copays, and entering new patients into the system.

Schedule is Monday to Friday, 8am–5pm, at 24221 Calle De La Louisa, Suite 300, Laguna Hills, CA 92653. Prior office experience in medical settings is preferred and confidentiality is essential.

Qualifications

• High School Diploma/GED is required.
• 1+ years of experience in an office environment, preferably in a mental health or medical setting.

Responsibilities

• Check in/out patients and greet clients.
• Answer phones and direct calls.
• Schedule new patients and manage referrals and rescheduling.
• Process copays and payments; data entry for enrollments and terminations.
• Maintain patient confidentiality and accurate records.

Skills

Office experience

Customer service

Multitasking

Telephone etiquette

Education

High School Diploma or GED

Job description

Optum is seeking an Associate Patient Care Coordinator to support the center-based front office. responsibilities include checking in patients, ensuring required paperwork, handling calls, scheduling, collecting copays, and entering new patients into the system.

Schedule is Monday to Friday, 8am–5pm, at 24221 Calle De La Louisa, Suite 300, Laguna Hills, CA 92653. Prior office experience in medical settings is preferred and confidentiality is essential.