Patient Care Coordinator: Front Desk & Liaison

Agence PROvidence; Medford (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence Medical Group South in Medford, OR seeks a Patient Care Coordinator to be the first contact for patients and visitors, delivering friendly service in person and by phone while liaising between patients and providers throughout the administrative flow. You will perform core front and back office duties with growing independence to ensure a smooth patient experience.

Our team values patient-focused, respectful care; Providence offers best-in-class benefits and a collaborative culture.

Qualifications

• 1 year - Experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Deliver front and back office duties with increasing independence and proficiency.
• Act as a liaison between patients and providers throughout the administrative flow.
• Support smooth clinic operations and patient experience.

Skills

Healthcare experience

Customer service

EMR experience

Tools

EMR systems

Job description

Providence Medical Group South in Medford, OR seeks a Patient Care Coordinator to be the first contact for patients and visitors, delivering friendly service in person and by phone while liaising between patients and providers throughout the administrative flow. You will perform core front and back office duties with growing independence to ensure a smooth patient experience.

Our team values patient-focused, respectful care; Providence offers best-in-class benefits and a collaborative culture.