Patient Care Coordinator - No Weekends, Daytime Clinic

Sonova Group; Sturgis (MI); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K Match

Hearing aids for employees

PTO & Holidays

No nights or weekends

Identity theft protection

Floating holiday

Descripción de la vacante

Sonova, AudioNova, is hiring a Hearing Care Coordinator for our Sturgis, MI location. The role involves supporting clinical staff, scheduling appointments, verifying insurance, and assisting patients with daily needs. Join a team delivering quality hearing care and patient services.

The position offers a daytime schedule with no evenings or weekends, an hourly rate of $19.00–$21.00 plus a Sales Incentive Bonus, and benefits including 401K matching and employee hearing aid discounts.

Formación

• 2+ years in a health care environment
• Prior customer service experience required
• High School Diploma or equivalent

Responsabilidades

• Greet patients with a positive and professional attitude
• Place outbound calls for follow-up hearing tests and clinic evaluations
• Collect patient intake forms and maintain files/notes
• Complete benefit checks and insurance authorizations
• Provide first level support to patients and process payments
• Assist with repairs under supervision of a licensed Hearing Care Professional
• Prepare deposits and submit daily reports to finance
• Maintain knowledge of accessories and patient support
• Process patient orders and verify pickup
• Clean and maintain equipment and instruments
• Submit equipment and facility requests
• Manage inventory and stock, submit supply orders
• Assist with community outreach event planning and logistics

Conocimientos

Communication

Relationship building

Microsoft Office

HIPAA knowledge

Educación

High School Diploma

Herramientas

Microsoft Office

Outlook

Descripción del empleo

Sonova, AudioNova, is hiring a Hearing Care Coordinator for our Sturgis, MI location. The role involves supporting clinical staff, scheduling appointments, verifying insurance, and assisting patients with daily needs. Join a team delivering quality hearing care and patient services.

The position offers a daytime schedule with no evenings or weekends, an hourly rate of $19.00–$21.00 plus a Sales Incentive Bonus, and benefits including 401K matching and employee hearing aid discounts.