Hearing Care Coordinator — No Nights, Great Benefits

Sonova; Lansing (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401K with a Company Match

Medical, Dental, Vision Coverage

FREE hearing aids for employees and a*

PTO and Holidays

No Nights or Weekends!

Legal Shield and Identity Theft

Floating Holiday

Job summary

AudioNova, part of Sonova, is seeking a Hearing Care Coordinator to join our East Lansing clinic. You will work closely with clinical staff to schedule appointments, verify insurance, process payments, and support patients and physicians in delivering high-quality hearing care.

You will greet patients, conduct benefit checks, maintain files, manage inventory, and assist with outreach events. A High School Diploma is required; an Associates degree is preferred.

Qualifications

• High School Diploma or equivalent.
• Associates degree preferred.

Responsibilities

• Greet patients with a positive and professional attitude.
• Place outbound calls to schedule follow-up tests and evaluations.
• Collect patient intake forms and maintain files/notes.
• Schedule/confirm patient appointments.
• Complete benefit checks and insurance authorizations.
• Provide first-level support, check in/out, and process payments.
• Process repairs under supervision of a licensed professional.
• Prepare deposits and submit daily reports to finance.
• Assist with inventory, orders, and supply management.
• Assist with event planning and logistics for community outreach.

Skills

Verbal communication

Written communication

Relationship building

MS Office/Outlook

HIPAA knowledge

EMR/EHR experience

Education

High School Diploma

Associates degree

Job description

AudioNova, part of Sonova, is seeking a Hearing Care Coordinator to join our East Lansing clinic. You will work closely with clinical staff to schedule appointments, verify insurance, process payments, and support patients and physicians in delivering high-quality hearing care.

You will greet patients, conduct benefit checks, maintain files, manage inventory, and assist with outreach events. A High School Diploma is required; an Associates degree is preferred.