Hearing Care Coordinator — No Nights or Weekends

Sonova; Lansing (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401K with company match

Free hearing aids for employees and +1

PTO and holidays

No nights or weekends

LegalShield and ID theft protection

1 floating holiday

Job summary

Sonova is hiring a Hearing Care Coordinator for the East Lansing, MI clinic. The role supports patients and physicians, scheduling appointments, verifying benefits, and handling payments in a friendly, professional manner.

Benefits include 401K, free hearing aids, PTO, no nights or weekends, and additional protections. This full-time position requires strong communication skills and healthcare experience.

Qualifications

• High School Diploma or equivalent.
• 2+ years in a health care environment preferred.
• Previous customer service experience required.

Responsibilities

• Greet patients with a positive and professional attitude.
• Schedule appointments and follow-up hearing tests and consultations.
• Verify insurance benefits and obtain authorizations.
• Assist with check-in/out, payments, and clinic support.
• Manage inventory and patient orders; maintain records.
• Support event planning and monthly community outreach.

Skills

Verbal communication

Written communication

Relationship building

Outlook

Microsoft Office

HIPAA knowledge

Education

High School Diploma

Tools

Microsoft Office

Outlook

Job description

Sonova is hiring a Hearing Care Coordinator for the East Lansing, MI clinic. The role supports patients and physicians, scheduling appointments, verifying benefits, and handling payments in a friendly, professional manner.

Benefits include 401K, free hearing aids, PTO, no nights or weekends, and additional protections. This full-time position requires strong communication skills and healthcare experience.