Patient Care Coordinator – Mental Health Services

BEHAVIORAL HEALTH PRACTICE SERVICES; United States; Vor Ort; USD 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision, AD&D, andLife

401k with employer match

Paid parental leave

Paid time off and holidays

Employee Assistance Program

Zusammenfassung

LifeStance Health is seeking a Medical Services Coordinator in Brownsburg, IN to coordinate medical care and support both patients and psychiatric clinicians. The role focuses on delivering quality customer service to in-person and remote patients and clinicians, with a starting hourly rate and potential quarterly bonuses.

Responsibilities include managing prior authorizations, lab orders, paperwork, communications among patients, pharmacies, and medical staff, and assisting with telehealth

Qualifikationen

• High School diploma or equivalent required; advanced degrees preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Comfortable working in a HIPAA-compliant environment.

Aufgaben

• Coordinate with patients and clinicians to facilitate medical care and administrative support.
• Provide patient support and scheduling, assist with prior authorizations and records requests.
• Assist with telehealth access, patient portal issues, and coordination of referrals.

Kenntnisse

Multitask

Independent worker

Strong communication

MS Office

EMR systems

HIPAA compliance

Ausbildung

High School

Associate degree

Bachelor's degree preferred

Tools

EMR systems

Microsoft Office

Jobbeschreibung

LifeStance Health is seeking a Medical Services Coordinator in Brownsburg, IN to coordinate medical care and support both patients and psychiatric clinicians. The role focuses on delivering quality customer service to in-person and remote patients and clinicians, with a starting hourly rate and potential quarterly bonuses.

Responsibilities include managing prior authorizations, lab orders, paperwork, communications among patients, pharmacies, and medical staff, and assisting with telehealth