Medical Services Coordinator - Patient Care

LifeStance Health; Plainfield (IL); On-site; USD 27,207 - 28,585; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings with employer match

Paid parental leave

Paid time off

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Services Coordinator in Plainfield, IL, to serve as a primary point of contact for coordinating medical care. This role involves supporting patients and psychiatric clinicians and ensuring quality service for in-person and remote patients.

The ideal candidate will have a high school diploma or equivalent and at least 1 year of experience in healthcare operations. Benefits include medical, dental, vision, and more, along with a commitment to diversity and inclusivity.

Qualifications

• High School or equivalent required, associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Coordinate medical care and provide support to patients and clinicians.
• Manage phone systems and assist patients with telehealth access.
• Provide strong customer service to patients and clinicians.

Skills

Multitasking

Strong communication skills

Proficient in Computer Software Applications

Ability to handle sensitive information

Education

High School diploma or equivalent

Associates/bachelor's degree (preferred)

Tools

Microsoft Office

Job description

LifeStance Health is seeking a Medical Services Coordinator in Plainfield, IL, to serve as a primary point of contact for coordinating medical care. This role involves supporting patients and psychiatric clinicians and ensuring quality service for in-person and remote patients.

The ideal candidate will have a high school diploma or equivalent and at least 1 year of experience in healthcare operations. Benefits include medical, dental, vision, and more, along with a commitment to diversity and inclusivity.