Patient Care Coordinator II – OBGYN Office

Jobtome; Bellevue (WA); On-site; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group's Optum division seeks a Patient Care Coordinator II to be the first point of contact for patients and providers. You will organize daily office workflows, process paperwork, schedule appointments, verify insurance, and support the care team through accurate data entry in EPIC.

This role emphasizes compassionate customer service, HIPAA compliance, and teamwork in a fast-paced clinic environment in Seattle, WA.

Qualifications

• High School Diploma or GED (or higher)
• 1+ years of experience with computer software (Outlook, Excel, Word)
• 1+ years in a medical office (scheduling, check-in/out, insurance verification, payments)
• Ability to answer multiple phone calls

Responsibilities

• Schedules appointments and procedures following guidelines
• Verifies patient information and updates the Electronic Health Record (EPIC)
• Collects co-pays and past-due balances per policy
• Complies with HIPAA/OSHA and maintains patient confidentiality

Skills

Multitasking

Customer service

Communication

Team collaboration

Education

High School Diploma/GED or higher

Tools

Microsoft Outlook

Excel

Word

Job description

UnitedHealth Group's Optum division seeks a Patient Care Coordinator II to be the first point of contact for patients and providers. You will organize daily office workflows, process paperwork, schedule appointments, verify insurance, and support the care team through accurate data entry in EPIC.

This role emphasizes compassionate customer service, HIPAA compliance, and teamwork in a fast-paced clinic environment in Seattle, WA.