Patient Care Coordinator — Clinic Scheduling & Support

Optum; Mercer Island (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off + 8 holidays

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum is seeking a Patient Care Coordinator II to be the first contact for provider inquiries. You will organize daily activities, support Lean processes, and help meet financial, clinical and service goals in a Seattle area OBGYN practice.

Responsibilities include scheduling, patient check-in/out, insurance verification, and HIPAA/compliance adherence, with a focus on empathetic, efficient care and teamwork in a fast-paced setting.

Qualifications

• High School Diploma/GED (or higher).
• 1+ years of experience with Outlook, Excel and Word.
• 1+ years in a medical office performing scheduling, check-in/out, insurance verification, payments and records.
• Ability to answer multiple phone calls.

Responsibilities

• Schedules appointments and procedures following standard guidelines.
• Verifies patient information and documents in the EHR.
• Collects co-pays and past due balances per policy.
• Answers incoming calls courteously and directs messages.
• Maintains accurate documentation and records for patient care.

Skills

Multitasking

Communication

Phone handling

Customer service

Education

High School Diploma/GED

Tools

Microsoft Outlook

Excel

Word

Job description

Optum is seeking a Patient Care Coordinator II to be the first contact for provider inquiries. You will organize daily activities, support Lean processes, and help meet financial, clinical and service goals in a Seattle area OBGYN practice.

Responsibilities include scheduling, patient check-in/out, insurance verification, and HIPAA/compliance adherence, with a focus on empathetic, efficient care and teamwork in a fast-paced setting.