Patient Care Concierge II - OBGYN Office

Jobtome; Seattle (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan with HSA/HRA

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Seattle is seeking a Patient Care Coordinator II to be the first point of contact for patients and providers. You will organize daily office activities, help with scheduling, insurance verification, and medical records, and support Lean processes to deliver high-quality service.

Working hours are Monday–Friday, 8:00 am to 5:00 pm. You will collaborate with care teams, assist patients with registrations, check in/out, collect co-pays, and maintain HIPAA compliance while

Qualifications

• High School Diploma or GED (or higher).
• Experience with multiple applications including Outlook, Excel and Word.
• Proven ability to schedule, check-in/out patients and manage records.

Responsibilities

• Exhibits empathy, courtesy, competence, efficiency and care.
• Schedules appointments and procedures following guidelines.
• Uses multiple computer and phone systems to fulfill patient needs.
• Verifies patient information and documents in EPIC.
• Advises patients on insurance and referral information.
• Greet patients and provide directions or instructions over the phone.
• Check in and check out patients and collect co-pays.
• Maintain HIPAA compliance and confidentiality.
• Meet performance measures set by the Practice Management Department.

Skills

Phone handling

Multitasking

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

UnitedHealth Group in Seattle is seeking a Patient Care Coordinator II to be the first point of contact for patients and providers. You will organize daily office activities, help with scheduling, insurance verification, and medical records, and support Lean processes to deliver high-quality service.

Working hours are Monday–Friday, 8:00 am to 5:00 pm. You will collaborate with care teams, assist patients with registrations, check in/out, collect co-pays, and maintain HIPAA compliance while