OBGYN Patient Care Coordinator

Optum; Woodinville (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum’s Seattle OB/GYN office seeks a Patient Care Coordinator II to be the first point of contact for patients. You will organize daily activities, handle scheduling, verify information, and support the care team in delivering quality service.

The role emphasizes empathy, accuracy, and HIPAA/OSHA compliance while working in a fast-paced environment. Training and benefits are provided as part of a comprehensive package.

Qualifications

• High School Diploma or GED required.
• 1+ years’ experience in medical office administration or related role.
• Proficiency with multiple computer systems and patient data entry.
• Ability to answer multiple phone calls and manage scheduling.

Responsibilities

• Schedule appointments and procedures following standard guidelines.
• Verify patient information and document in EPIC EMR.
• Collect co-pays and balances due per Optum policies.
• Assist patients with check-in/out and registrations.
• Provide excellent customer service and support to care teams.
• Maintain HIPAA and OSHA compliance and confidentiality.
• Handle referrals, reminders, and follow-up actions as needed.

Skills

Empathy and customer service

Multi-tasking

Phone handling

Strong communication

Independence and accountability

Education

High School Diploma/GED

Tools

EPIC EMR

Microsoft Outlook

Microsoft Excel

Healthcare insurance knowledge

Job description

Optum’s Seattle OB/GYN office seeks a Patient Care Coordinator II to be the first point of contact for patients. You will organize daily activities, handle scheduling, verify information, and support the care team in delivering quality service.

The role emphasizes empathy, accuracy, and HIPAA/OSHA compliance while working in a fast-paced environment. Training and benefits are provided as part of a comprehensive package.