OB/GYN Patient Care Coordinator II

Jobtome; Redmond (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical Plan

Dental & Vision

401(k)

Education Reimbursement

Paid Time Off & Holidays

Job summary

UnitedHealth Group's Optum unit is seeking a Patient Care Coordinator II in Seattle, WA. You will organize daily practice activities, schedule appointments, verify patient information, and support insurance and referral processes while delivering excellent customer service.

Hours are Monday–Friday, 8:00 am–5:00 pm, at an OB/GYN office. You will use EPIC/EMR systems and other tools to maintain records, assist patients with registration, and help the care team meet performance goals.

Qualifications

• High School Diploma or GED required.
• One+ year experience in a medical office or similar environment.
• Proficient with Microsoft Outlook, Excel, and Word.
• Ability to handle multiple phone lines and inquiries.

Responsibilities

• Schedule appointments and procedures according to guidelines.
• Verify patient information and document in the EHR (EPIC).
• Provide patient instruction on insurance and referrals.
• Greet patients and manage check-in/check-out processes.
• Collect co-pays and balances per policy.
• Support team with registration and records accuracy.

Skills

Multitasking

Communication

Time management

Customer service

Education

High School Diploma/GED

Tools

EPIC/EMR

Microsoft Office

Job description

UnitedHealth Group's Optum unit is seeking a Patient Care Coordinator II in Seattle, WA. You will organize daily practice activities, schedule appointments, verify patient information, and support insurance and referral processes while delivering excellent customer service.

Hours are Monday–Friday, 8:00 am–5:00 pm, at an OB/GYN office. You will use EPIC/EMR systems and other tools to maintain records, assist patients with registration, and help the care team meet performance goals.