Patient Care Concierge & Scheduler – OBGYN Office

Jobtome; Everett (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical Plan

Dental & Vision

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum seeks a Patient Care Coordinator II to be the first point of contact for patients, coordinating daily office activities and documentation. The role requires assisting with appointments, check-in/out, insurance verification and maintaining medical records while delivering excellent customer service.

You will work Monday–Friday, 8:00 am–5:00 pm, at the Seattle OB/GYN office location, using EPIC and other systems. Strong multitasking and communication skills are essential for success.

Qualifications

• High School Diploma/GED (or higher).
• 1+ years of experience computer proficiency (Outlook, Excel, Word).
• 1+ years in a medical office performing scheduling, check-in/out, insurance verification, records.
• Ability to answer multiple phone calls.

Responsibilities

• Schedules appointments and procedures per guidelines.
• Verifies patient information and documents in EPIC.
• Collects co-pays and past balances per policies.
• Answers incoming phone calls courteously and directs messages.
• Check-in and check-out patients; prepare documentation as needed.
• Maintain patient confidentiality and HIPAA/OSHA compliance.

Skills

Customer service

Multitasking

Phone etiquette

Medical office experience

Education

High School Diploma or GED

Tools

EPIC

Job description

Optum seeks a Patient Care Coordinator II to be the first point of contact for patients, coordinating daily office activities and documentation. The role requires assisting with appointments, check-in/out, insurance verification and maintaining medical records while delivering excellent customer service.

You will work Monday–Friday, 8:00 am–5:00 pm, at the Seattle OB/GYN office location, using EPIC and other systems. Strong multitasking and communication skills are essential for success.