Patient Care Coordinator II — Medical Office Scheduler

Optum; Edmonds (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

Life & AD&D Insurance

401(k)

Education Reimbursement

Employee Discounts

Employee Assistance Program

Referral Bonus Program

Voluntary Benefits

Job summary

Optum is seeking a Patient Care Coordinator II to join the Seattle area team. This role acts as the first point of contact, organises daily activities and paperwork for the provider’s practice, and supports the care team in delivering services while adhering to Lean processes.

The position involves coordinating appointments, handling patient information, and ensuring smooth clinic operations. Working hours are Monday to Friday, 8:00 am–5:00 pm, at an OBGYN office location in Seattle.

Qualifications

• High School Diploma or GED required.
• 1+ year(s) computer proficiency in Microsoft Outlook, Excel and Word.
• 1+ year of experience in a medical office performing scheduling, check-in/out, verifications and records duties.
• Ability to handle multiple phone calls.

Responsibilities

• Greet and assist patients; schedule and coordinate appointments.
• Verify patient information and document in EPIC EMR.
• Explain insurance and referral information to patients.
• Check in/out patients and collect co-pays and balances due.
• Maintain accurate documentation and records for patient care.
• Provide excellent customer service and adhere to policies.

Skills

Outlook

Excel

Phone handling

Multitasking

Documentation

Education

High School Diploma/GED

Tools

Epic EMR

Job description

Optum is seeking a Patient Care Coordinator II to join the Seattle area team. This role acts as the first point of contact, organises daily activities and paperwork for the provider’s practice, and supports the care team in delivering services while adhering to Lean processes.

The position involves coordinating appointments, handling patient information, and ensuring smooth clinic operations. Working hours are Monday to Friday, 8:00 am–5:00 pm, at an OBGYN office location in Seattle.