Patient Care Coordinator II — Front Desk & Scheduling

Optum; Kirkland (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health Plan

Dental/Vision/Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

Optum is seeking a Patient Care Coordinator II in Seattle to be the first point of contact and to organize the practice’s daily activities. You will support the care team, ensuring efficient patient flow and adherence to Lean processes while delivering excellent customer service.

The role requires strong phone and computer skills, attendance at the OBGYN office on 904 7th Avenue, and compliance with HIPAA/OSHArequirements. Monday–Friday 8:00 am–5:00 pm, on-site position in Seattle.

Qualifications

• High School Diploma or GED required.
• 1+ years of computer proficiency with multiple applications (Outlook, Excel, Word).
• Experience in a medical office performing scheduling, check-in/out, verification, payments, and records.

Responsibilities

• Greet and assist patients; schedule appointments and procedures.
• Verify patient information and document in EPIC EHR.
• Explain insurance responsibilities and assist with referrals and paperwork.
• Collect co-pays and balances per policy; maintain accurate records.

Skills

Microsoft Outlook

Excel

Word

Phone handling

Education

High School Diploma/GED

Tools

Epic EMR

Job description

Optum is seeking a Patient Care Coordinator II in Seattle to be the first point of contact and to organize the practice’s daily activities. You will support the care team, ensuring efficient patient flow and adherence to Lean processes while delivering excellent customer service.

The role requires strong phone and computer skills, attendance at the OBGYN office on 904 7th Avenue, and compliance with HIPAA/OSHArequirements. Monday–Friday 8:00 am–5:00 pm, on-site position in Seattle.