Patient Care Coordinator I - Front Desk & Scheduling

Phoenix Physical Therapy; Merrifield (VA); On-site; USD 34,000 - 42,000; Full time

Job summary

Phoenix Physical Therapy in Merrifield, VA is seeking a Patient Care Coordinator I to manage front desk duties and support patient care. You will greet patients, verify insurance, collect payments, and maintain the clinic environment.

Ideal candidates communicate well, stay organized, and handle multiple tasks in a fast-paced setting while protecting patient confidentiality and following clinic procedures.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• Current CPR certification.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner.
• Oversee the cleanliness and inventory of the clinic.
• Maintain safety and sanitary requirements.
• Assist with set-up of treatment rooms, supervision, and safety of the clinic.
• Answer the phones and relay messages.
• Schedule and remind patients for services to meet treatment goals.
• Perform insurance verification.
• Meet with patients on first visit to complete paperwork.
• Collect patient co-payments, co-insurance, and deductibles.
• Process credit card payments.
• Enter correct procedure codes into the EMR.
• Maintain patient confidentiality per company guidelines.
• Conduct end-of-day procedures as outlined in procedures manual.
• Perform other office support duties as needed.

Skills

Effective communication

Organizational skills

Multitasking

Data entry

Professionalism

Education

High School Diploma or GED

Associates degree preferred

CPR Certification

Tools

EMR systems

Microsoft Word

Job description

Phoenix Physical Therapy in Merrifield, VA is seeking a Patient Care Coordinator I to manage front desk duties and support patient care. You will greet patients, verify insurance, collect payments, and maintain the clinic environment.

Ideal candidates communicate well, stay organized, and handle multiple tasks in a fast-paced setting while protecting patient confidentiality and following clinic procedures.