Patient Care Coordinator I - Bethesda Vision Care

Keplr-Vision-Group; Bethesda (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Keplr-Vision-Group in Bethesda, MD is seeking a Patient Care Coordinator I to deliver high-quality patient service at the front desk. You will handle phone calls, schedule appointments, greet patients, and manage check-in/out procedures.

The role emphasizes professional presentation, strong communication, and the ability to multitask in a busy practice environment. Training may be provided for the right candidate, with a focus on customer service excellence.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but training possible for strong communicators.
• The ideal candidate will have 1+ years of experience and a desire to learn.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Skills

Time management

Attention to detail

Multi-tasking

Customer service

Computers

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office