Patient Care Coordinator I - 001

Keplr-Vision-Group; Bloomington (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

Keplr-Vision-Group in Bloomington, IL seeks a Patient Care Coordinator I to deliver high-quality patient service at the front desk. Responsibilities include greeting patients, scheduling appointments, checking in/out, and handling front desk duties with a friendly, professional manner.

The ideal candidate has strong customer service skills and can learn quickly; prior experience is helpful but not required.

Qualifications

• Excellent customer service skills and professional presentation.
• Ideal candidate will have 1+ years of experience, but willing to train.
• Strong time management and multitasking abilities.
• Ability to interact with patients in a friendly, professional manner.

Responsibilities

• Speaking with patients on the phone.
• Scheduling appointments.
• Greeting patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multitasking

Computer proficiency

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office