Patient Care Coordinator I - Bethesda Vision Care

Bethesda Vision Care; Bethesda (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Bethesda Vision Care is seeking a Patient Care Coordinator I to provide high-quality patient service at the front desk. You will speak with patients on the phone, schedule appointments, greet patients, and handle check-in/out while performing various front desk tasks.

The role emphasizes professionalism, punctuality, and strong customer service. The ideal candidate will have 1+ years of experience and a willingness to learn, with excellent time management and attention to detail.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and assist with patient check-in and check-out.
• Perform front desk administrative duties and other duties as needed.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office