Patient Care Coordinator I - 001

Keplr Vision; Bloomington (IL); On-site; USD 22,000 - 34,000; Full time

Job summary

Keplr Vision in Bloomington, IL is seeking a Patient Care Coordinator I to handle front-desk and phone duties, greet patients, schedule appointments, and manage check-in/out with a focus on courteous service.

The role emphasizes excellent customer service, time management, attention to detail, and the ability to multi-task while using basic computer systems; reports to the Practice Manager.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ year of experience preferred, willingness to train a motivated candidate.
• Positive, friendly demeanor with strong communication abilities.

Responsibilities

• Speak with patients on the phone and greet them at check-in.
• Schedule appointments and manage patient flow at the front desk.
• Handle patient check-in and check-out procedures.
• Perform a variety of front desk administrative duties.
• Maintain accurate patient records and assist Practice Manager as needed.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

PC basics

Job description

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office