Patient Care Coordinator I - 164

Keplr-Vision-Group; Suwanee (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Keplr-Vision-Group in Suwanee, GA seeks a Patient Care Coordinator I to deliver high-quality client service and patient care. Responsibilities include speaking with patients on the phone, scheduling appointments, greeting patients, and handling patient check-in and check-out, plus a variety of front desk duties.

The ideal candidate will have 1+ years of experience in customer service and a positive, professional demeanor, with strong time management and detail orientation to manage multiple

Qualifications

• Excellent customer service and professional presentation.
• 1+ years of experience preferred.
• Desire to learn and trainable.
• Ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Professional communication

Computer skills

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office