Patient Care Coordinator I - Vision Associates of Prospect

Vision Associates of Prospect; Prospect (CT); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Vision Associates of Prospect seeks a Patient Care Coordinator I to provide high-quality patient service at the front desk. You will speak with patients on the phone, schedule appointments, greet patients, and handle check-in/check-out, along with various administrative duties.

The ideal candidate will have 1+ years of experience in customer service and a professional, friendly demeanor; training is available for the right candidate. This is a full-time position in Prospect, CT.

Competenze

• Excellent customer service skills and professional presentation are critical for this role.
• Experience preferred, but we are willing to train someone with good customer service and a desire to learn.

Mansioni

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Handle patient check-in and check-out.
• Perform front desk administrative duties.

Conoscenze

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Professional demeanor

Descrizione del lavoro

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office