Patient Care Coordinator I - Vision Associates of Prospect

Keplr Vision; Prospect (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Keplr Vision seeks a Patient Care Coordinator I to provide top-tier client service and patient care at our Connecticut practice. This on-site role involves speaking with patients by phone, scheduling appointments, greeting patients, and handling check-in/check-out alongside front desk tasks.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and professional presentation. Training offered for motivated individuals.

Qualifications

• Excellent customer service and professional presentation are essential.
• 1+ years of experience preferred, willingness to train a strong candidate.
• Must be able to manage time effectively and multi-task.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients and assist with check-in/check-out.
• Perform front desk administrative duties.
• Report to Practice Manager.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer skills

Tools

Basic systems

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office

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