Patient Care Coordinator - Hearing Health & Support (No Nights)

Sonova Group; Beverly Hills (FL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401K match

Free hearing aids

PTO & holidays

No nights/weekends

LegalShield & ID protection

Floating holiday

Job summary

Sonova’s AudioNova unit in Beverly Hills, FL seeks a Hearing Care Coordinator to support patients and clinicians. You’ll schedule appointments, verify insurance, and assist with patient intake, payments, and records in a busy clinic.

The role emphasizes customer service, accurate data handling, and teamwork with Hearing Care Professionals to ensure quality care and smooth daily operations.

Qualifications

• Proven ability to communicate clearly with patients and clinicians.
• Strong interpersonal skills to build trust with patients and staff.
• Proficiency with Microsoft Office suite and Outlook.
• Knowledge of HIPAA regulations and patient privacy practices.

Responsibilities

• Greet patients with a positive, professional attitude.
• Schedule follow-up hearing tests and clinic evaluations.
• Verify insurance benefits and authorization details.
• Assist with payments, check-in/out, and patient intake forms.
• Support clinic operations and inventory management.
• Coordinate event planning for community outreach.

Skills

Verbal & written comms

Relationship building

Microsoft Office/Outlook

HIPAA knowledge

Education

High School Diploma or equivalent

Job description

Sonova’s AudioNova unit in Beverly Hills, FL seeks a Hearing Care Coordinator to support patients and clinicians. You’ll schedule appointments, verify insurance, and assist with patient intake, payments, and records in a busy clinic.

The role emphasizes customer service, accurate data handling, and teamwork with Hearing Care Professionals to ensure quality care and smooth daily operations.