Hearing Care Coordinator | No Nights, Sign-On Bonus

Sonova Group; Newton (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401K with company match

Hearing aids for employees & family

PTO and holidays

No nights or weekends

Legal Shield & identity protection

Floating holiday

Job summary

AudioNova, part of Sonova, seeks a Hearing Care Coordinator in Newton, MA to support clinicians and patients. You will schedule appointments, verify insurance, and assist with patient needs in a patient‑facing clinic.

The role emphasizes strong communication, organization, and teamwork in a fast-paced medical environment. Full‑time hours are typical with weekday scheduling and competitive benefits.

Qualifications

• Professional verbal and written communication skills.
• Strong relationship building with patients, physicians, and staff.
• Experience with Microsoft Office and Outlook.
• Knowledge of HIPAA regulations and privacy requirements.

Responsibilities

• Greet patients with a positive and professional attitude.
• Place outbound calls to schedule follow‑ups and weekly evaluations.
• Collect patient intake forms and maintain files/notes.
• Complete benefit checks and insurance authorization details.

Skills

Verbal & written communication

Relationship building

MS Office & Outlook

HIPAA knowledge

Education

High School Diploma or equivalent

2+ years healthcare experience

Tools

Microsoft Office

Outlook

Job description

AudioNova, part of Sonova, seeks a Hearing Care Coordinator in Newton, MA to support clinicians and patients. You will schedule appointments, verify insurance, and assist with patient needs in a patient‑facing clinic.

The role emphasizes strong communication, organization, and teamwork in a fast-paced medical environment. Full‑time hours are typical with weekday scheduling and competitive benefits.