Patient Care Coordinator: Growth & Front-Office Impact

Integrity Rehab Group; Arlington (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

Long-Term Disability Insurance

401K + company match

Job summary

Integrity Rehab Group in Arlington, TN is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. You will greet patients, schedule referrals, verify insurance, and maintain an organized front office.

This entry-level role emphasizes multitasking, strong customer service, and teamwork with the Clinic Director to ensure efficient operations and a welcoming patient experience.

Qualifications

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls – Monitor and influence arrival rate through creation of a great customer experience
• Manage schedule efficiently
• Manage document routing
• Manage personal overtime
• Manage non-clinical documentation
• Manage deposits
• Manage caseload, D/C candidate, progress note, and insurance reporting
• Monitor clinic inventory
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates
• Complete quarterly compliance training

Skills

Communication skills

Multitasking

Time management

Education

High School Diploma or equivalent

Job description

Integrity Rehab Group in Arlington, TN is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. You will greet patients, schedule referrals, verify insurance, and maintain an organized front office.

This entry-level role emphasizes multitasking, strong customer service, and teamwork with the Clinic Director to ensure efficient operations and a welcoming patient experience.