Patient Care Coordinator: Front-Office Dynamo for Growth

Upstream; Indian Trail (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

3 weeks PTO + holidays

401K + company match

Job summary

BenchMark Physical Therapy in Indian Trail, NC is looking for a Patient Care Coordinator to join our team. This entry-level office role focuses on smooth daily clinic operations and excellent customer service.

You will welcome patients, verify insurance, schedule referrals, collect payments, and support the front desk with various administrative tasks. The PCC-I position collaborates with the Clinic Director to ensure efficient patient intake and clinic processes, contributing to a welcoming,

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Monitor and influence arrival rate through a great customer experience.
• Manage schedule, document routing, deposits, and non-clinical documentation.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Indian Trail, NC is looking for a Patient Care Coordinator to join our team. This entry-level office role focuses on smooth daily clinic operations and excellent customer service.

You will welcome patients, verify insurance, schedule referrals, collect payments, and support the front desk with various administrative tasks. The PCC-I position collaborates with the Clinic Director to ensure efficient patient intake and clinic processes, contributing to a welcoming,