Patient Care Coordinator — Fast-Paced Clinic Champion

ivyrehab; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Best Employer

Mentorship & Resources

Professional Development

Incentives & PTO

Partnerships with HSS

Empowering Values

Job summary

ivyrehab in Charlotte, NC is seeking a Patient Coordinator to support clinicians and front desk operations. You will greet patients, schedule appointments, verify insurance, and assist with payments, ensuring a smooth patient flow at the front desk.

The role emphasizes world-class customer service, teamwork, and opportunities for growth in a rewarding environment with a focus on exceptional patient care.

Qualifications

• 2+ years administrative experience in healthcare.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multitask in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude and workload changes.
• Commitment to delivering exceptional patient care.

Responsibilities

• Greet and check-in patients and answer phone calls.
• Schedule appointments and manage calendar.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient information.
• Support clinic operations to maintain high performance.

Skills

Administrative healthcare experience

MS Office proficiency

Time management

Multitasking

Self-motivation

Customer service

Tools

MS Excel

MS Word

MS Outlook

Job description

ivyrehab in Charlotte, NC is seeking a Patient Coordinator to support clinicians and front desk operations. You will greet patients, schedule appointments, verify insurance, and assist with payments, ensuring a smooth patient flow at the front desk.

The role emphasizes world-class customer service, teamwork, and opportunities for growth in a rewarding environment with a focus on exceptional patient care.