Patient Care Coordinator: Front Office & Scheduling

Optum; Kent (WA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental & vision

401(k)

Education reimbursement

Employee discounts

Stock purchase plan

Job summary

UnitedHealth Group\'s Optum is seeking an Associate Patient Care Coordinator (Primary Care/Internal Medicine) to support front office operations at the Kent, OH location. Duties include appointment scheduling, patient registration, cashiering, and handling calls while maintaining EMR records and coordinating with providers.

The role requires a High School Diploma and 1+ year of healthcare customer service experience.

Qualifications

• High School Diploma/GED
• 1+ years of customer services experience and/or experience working in a healthcare environment
• Must be 18 years of age or older

Responsibilities

• Taking messages for providers, handling forms: FMLA/Disability/BMV
• Collecting copays and patient balances that are due at time of check in
• Requesting records and retrieving records from offices/hospitals
• Prepping charts, scanning documents
• Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system
• Documents appropriate information in patient\'s charts using an electronic medical records system
• Completes and maintains physician\'s schedules, coordinating patient visits and medical procedures
• Ensure patient insurance information through EMR system

Education

High School Diploma/GED

Tools

Microsoft Word

Outlook

EMR system

Job description

UnitedHealth Group\'s Optum is seeking an Associate Patient Care Coordinator (Primary Care/Internal Medicine) to support front office operations at the Kent, OH location. Duties include appointment scheduling, patient registration, cashiering, and handling calls while maintaining EMR records and coordinating with providers.

The role requires a High School Diploma and 1+ year of healthcare customer service experience.