Front Office Patient Care Coordinator

UnitedHealth Group; Redlands (CA); Presencial; USD 22.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Descripción de la vacante

UnitedHealth Group's Optum unit is seeking an Associate Patient Care Coordinator in Redlands, CA to support front-office operations. You will schedule appointments, register patients, handle cashiering, answer calls, and perform clerical tasks in a fast-paced clinical setting.

Responsibilities include greeting patients, verifying insurance, collecting payments, directing forms, and coordinating no-shows and reschedules.

Formación

• High School Diploma/GED required.
• 6+ months of experience in a customer service-based role.
• Basic level of experience in MS Office.

Responsabilidades

• Greets patients and directs them to appropriate departments.
• Answers multiple phone lines; directs calls and takes messages as needed.
• Verifies patient information and insurance eligibility; collects payments.
• Directs patients to complete forms and processes patient-related paperwork.
• Informs provider's assistant of no shows and cancellations.
• Makes follow-up appointments for patients and calls patients to confirm appointments.
• Contacts 'bumped' patients and reschedules appointments as appropriate.
• Performs various front-office duties in a fast-paced, customer-oriented clinical environment.

Conocimientos

Customer service

MS Office

Educación

High School Diploma/GED

Herramientas

MS Office

Descripción del empleo

UnitedHealth Group's Optum unit is seeking an Associate Patient Care Coordinator in Redlands, CA to support front-office operations. You will schedule appointments, register patients, handle cashiering, answer calls, and perform clerical tasks in a fast-paced clinical setting.

Responsibilities include greeting patients, verifying insurance, collecting payments, directing forms, and coordinating no-shows and reschedules.