Patient Care Coordinator - Front Office & Scheduling

Jobtome; Blue Diamond (KY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group seeks an Associate Patient Care Coordinator to manage appointment scheduling, patient registration, and cashiering. The role requires strong customer service and administrative skills to support front-office operations across sites.

Schedule alignments, patient check-in/out, and accurate insurance data entry are essential. Responsibilities include handling calls, coordinating with back office for smooth patient flow, and resolving issues while maintaining professional service

Qualifications

• High School Diploma/GED required.
• 1+ years of customer service experience.
• 1+ years of administrative support in healthcare settings.
• Basic proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Responsibilities

• Schedule patient appointments and verify visit type and provider.
• Greet patients and handle check-in/check-out; update demographics and insurance in IDX.
• Collect co-pays and follow cash handling policies.
• Maintain waiting room cleanliness and manage patient flow with back office.
• Answer calls and provide front-office support; assist with coverage as needed.
• Resolve service issues and escalate to management when appropriate.

Skills

Customer service

Administrative support

MS Office

Data entry

Education

High School Diploma

Tools

EMR applications

Job description

UnitedHealth Group seeks an Associate Patient Care Coordinator to manage appointment scheduling, patient registration, and cashiering. The role requires strong customer service and administrative skills to support front-office operations across sites.

Schedule alignments, patient check-in/out, and accurate insurance data entry are essential. Responsibilities include handling calls, coordinating with back office for smooth patient flow, and resolving issues while maintaining professional service