Patient Care Coordinator: Front Desk & Scheduling

Jobtome; Kent (WA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum is seeking an Associate Patient Care Coordinator (Primary Care/Internal Medicine) to provide front office support, including scheduling, registration, and cashier duties. The role requires handling calls, collecting copays, and managing records with an EMR system.

The position runs Monday–Friday, 8 hours per day, EST, with potential training at a Tallmadge location if needed. Located in Kent, OH, the role offers a comprehensive benefits package and opportunities for career development

Qualifications

• High School Diploma/GED required.
• 1+ years of customer services experience and/or experience working in a healthcare environment.
• Must be 18 years of age or older.
• Experience utilizing electronic medical records is a plus.
• Medical office experience is preferred.
• Proficiency with PC, typing, and Microsoft Word/Outlook is desirable.
• Strong customer service skills and multitasking ability.

Responsibilities

• Taking messages for providers and handling forms (FMLA/Disability/BMV).
• Collecting copays and patient balances due at check-in.
• Requesting and retrieving records from offices/hospitals.
• Prepping charts and scanning documents.
• Verifying patient insurance coverage and eligibility in the EMR system.
• Documenting information in patient charts using EMR.
• Maintaining and coordinating physician schedules and patient visits.
• Ensuring patient insurance information is up to date in the EMR system.

Skills

Customer service

Healthcare experience

Education

High School Diploma/GED

Job description

Optum is seeking an Associate Patient Care Coordinator (Primary Care/Internal Medicine) to provide front office support, including scheduling, registration, and cashier duties. The role requires handling calls, collecting copays, and managing records with an EMR system.

The position runs Monday–Friday, 8 hours per day, EST, with potential training at a Tallmadge location if needed. Located in Kent, OH, the role offers a comprehensive benefits package and opportunities for career development