Patient Care Coordinator & Front Desk Scheduler

Jobtome; Summerlin South (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental and Vision Insurance

Life & AD&D Insurance

Short-term and Long-term disability

401(k) and ESPP

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus

Voluntary benefits

Job summary

UnitedHealth Group's Optum unit is seeking an Associate Patient Care Coordinator to provide appointment scheduling, patient registration and cashiering, serving as front office support. You will greet patients, verify demographics and insurance information, and collect co-pays.

You will also assist with waiting room management and coordinate with back office staff to ensure smooth patient flow. Schedule: Monday-Friday, 8am-5pm PST; Location: Las Vegas, NV.

Qualifications

• High School Diploma/GED required.
• 1+ years of customer service experience.
• 1+ years of administrative support in healthcare/health insurance environment.
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Schedule patient appointments, verifying correct visit type and primary care provider.
• Provide exceptional service to all customers.
• Greet patient and check in/out; ensure demographics and insurance information are correct in IDX.
• Collect co-pays and adhere to cash handling policies.
• Manage waiting room cleanliness and communicate information to patients; ensure all have been assisted.
• Coordinate with back office staff to ensure smooth patient flow.
• Resolve service issues and refer to management/clinical staff when needed.
• Assist coworkers, including floating to other areas.

Skills

Customer service

Administrative support

MS Office

Education

High School Diploma or GED

Tools

EMR software

Job description

UnitedHealth Group's Optum unit is seeking an Associate Patient Care Coordinator to provide appointment scheduling, patient registration and cashiering, serving as front office support. You will greet patients, verify demographics and insurance information, and collect co-pays.

You will also assist with waiting room management and coordinate with back office staff to ensure smooth patient flow. Schedule: Monday-Friday, 8am-5pm PST; Location: Las Vegas, NV.