Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; New York (NY); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group’s Optum division in Forest Hills, NY, invites applications for an Associate Patient Care Coordinator. The role supports the care team by handling patient intake, data accuracy, insurance verification and scheduling with a patient‑centred approach.

This entry‑to‑mid level position requires strong computer skills, reliability and the ability to travel to other offices if needed. You’ll work in a fast‑paced environment, ensure HIPAA compliance and contribute to seamless care

Qualifications

• High School Diploma or GED required.
• 1+ years of computer proficiency across multiple applications (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to cover other offices as needed.
• Flexible schedule as listed in the job posting.

Responsibilities

• Greet patients and visitors courteously.
• Verify patient information and insurance details.
• Perform insurance verification at date of service.
• Check in/out patients and schedule appointments.
• Maintain medical records and obtain signatures.
• Coordinate referrals and follow-up appointments.
• Adhere to HIPAA and OSHA requirements.
• Travel to other offices if needed.

Skills

Computer proficiency

Customer service

Healthcare experience

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

UnitedHealth Group’s Optum division in Forest Hills, NY, invites applications for an Associate Patient Care Coordinator. The role supports the care team by handling patient intake, data accuracy, insurance verification and scheduling with a patient‑centred approach.

This entry‑to‑mid level position requires strong computer skills, reliability and the ability to travel to other offices if needed. You’ll work in a fast‑paced environment, ensure HIPAA compliance and contribute to seamless care