Patient Care Coordinator: Front Desk & Scheduling

Optum; Arlington (VA); Presencial; USD 22 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Resumo da oferta

Optum is hiring an Associate Patient Care Coordinator to be the first point of contact for patients and providers. You will organize daily office activities, verify insurance, schedule appointments, and support billing processes while upholding HIPAA guidelines and Lean practices.

The role requires strong customer service skills, flexibility to travel between locations, and the ability to adapt in a fast-paced healthcare setting.

Qualificações

• High School Diploma/GED required.
• 1+ years of computer proficiency experience (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to other locations for coverage.
• Ability to work a flexible schedule listed in this posting.

Responsabilidades

• Greet customers and provide instruction/directions in person or on the phone.
• Obtain accurate patient information including name, address, and insurance details.
• Perform insurance verification at the date of service.
• Handle calls courteously and route messages as needed.
• Coordinate patient appointments and maintain organized records.

Conhecimentos

Customer service

MS Office

Formação académica

High School Diploma/GED

Ferramentas

Epic EMR

Descrição da oferta de emprego

Optum is hiring an Associate Patient Care Coordinator to be the first point of contact for patients and providers. You will organize daily office activities, verify insurance, schedule appointments, and support billing processes while upholding HIPAA guidelines and Lean practices.

The role requires strong customer service skills, flexibility to travel between locations, and the ability to adapt in a fast-paced healthcare setting.