Patient Care Coordinator - Front Office & Patient Experience

Automatic Data Processing, Inc.; Foley (AL); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

PTO

Descripción de la vacante

American Hearing Care is seeking a friendly Patient Care Coordinator to support daily clinic operations in Foley, AL. You will be the first point of contact for patients, handling calls, scheduling appointments, and helping with receptionist duties with warmth and professionalism.

The role requires strong communication, basic computer skills (Word and Excel), and a patient-focused mindset to ensure a smooth, welcoming visit for every patient. Join a collaborative team dedicated to quality care.

Formación

• 2 years of customer service, medical office, or administrative experience preferred.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Basic computer proficiency, including Microsoft Office (Word and Excel).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• A growth mindset with a willingness to learn and adapt.

Responsabilidades

• Manage incoming phone calls and schedule patient appointments.
• Welcome and check in patients with professionalism and warmth.
• Schedule and assist walk-in patients.
• Verify insurance eligibility and benefits with insurance carriers.
• Enter and maintain accurate patient information in the Sycle.
• Clean hearing aids and assist patients with basic hearing aid maintenance.
• Provide excellent customer service to patients throughout their visit.
• Maintain an organized and professional front office environment.
• Build positive relationships with patients to support a high-quality patient experience.

Conocimientos

Customer service

Communication

Interpersonal skills

Microsoft Office

Organization

Herramientas

Sycle

Descripción del empleo

American Hearing Care is seeking a friendly Patient Care Coordinator to support daily clinic operations in Foley, AL. You will be the first point of contact for patients, handling calls, scheduling appointments, and helping with receptionist duties with warmth and professionalism.

The role requires strong communication, basic computer skills (Word and Excel), and a patient-focused mindset to ensure a smooth, welcoming visit for every patient. Join a collaborative team dedicated to quality care.