Patient Care Coordinator - Front Desk & Clinic Support

Hearing Healthcare Recruiters, Inc; Orange Park (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Hearing Healthcare Recruiters, Inc. is seeking a Patient Care Coordinator in Orange Park, FL. You will warmly welcome patients, manage check-in/check-out, schedule appointments, and assist with insurance verification and billing.

You will support daily office operations and patient communications. The role involves handling payments, maintaining accurate records, and helping with basic hearing aid maintenance.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office or front desk preferred.
• Familiar with scheduling, insurance verification, and billing.
• Proficient with computers and office software.

Responsibilities

• Welcome patients and create a friendly first impression.
• Assist with check-in and check-out.
• Coordinate scheduling, confirmations, follow-ups, and patient reminders.
• Maintain accurate patient files, demographics, insurance information, and other office records.
• Process payments, collect balances, issue receipts, and assist with daily financial tracking.
• Keep the front office and patient areas organized, welcoming, and properly stocked.
• Introduce patients to helpful hearing-related products and accessories.
• Assist with basic hearing aid maintenance and minor repairs.
• Coordinate inventory, shipments, repairs, and communication with patients regarding device status.
• Support community events, marketing initiatives, and other activities that help the practice grow.

Skills

Customer service

Front desk

Scheduling

Insurance verification

Education

High school diploma

Tools

Scheduling software

Billing software

Job description

Hearing Healthcare Recruiters, Inc. is seeking a Patient Care Coordinator in Orange Park, FL. You will warmly welcome patients, manage check-in/check-out, schedule appointments, and assist with insurance verification and billing.

You will support daily office operations and patient communications. The role involves handling payments, maintaining accurate records, and helping with basic hearing aid maintenance.