Patient Care Coordinator Audiology Hearing Clinic

Coweta Hearing Clinic Inc; Peachtree City (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Coweta Hearing Clinic Inc in Peachtree City, Georgia is looking for a Patient Care Coordinator to be the crucial link between patients and their audiology care. This position requires strong communication skills, customer service experience, and a detail-oriented approach. Responsibilities include greeting patients, scheduling appointments, collecting information, and coordinating with audiologists to support patient care. A high school diploma is required, while experience in an audiology or hearing clinic is highly preferred. Health insurance and other benefits are offered.

Qualifications

• Audiology, hearing clinic, or hearing aid experience HIGHLY PREFERRED.
• Strong communication skills and a compassionate demeanor are essential.
• Proficiency in electronic health record (EHR) systems is advantageous.

Responsibilities

• Greet and assist patients upon arrival, ensuring a positive first impression.
• Schedule and manage patient appointments efficiently to optimize clinic flow.
• Collect and verify patient information, including insurance details and medical history.
• Provide information about audiology services and products to patients and families.
• Coordinate with audiologists to facilitate patient care and follow-up.

Skills

Communication skills

Customer service experience

Detail-oriented

Ability to multitask

Education

High school diploma or equivalent

Associate's degree in healthcare

Tools

Electronic health record (EHR) systems

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

About the Role

Join a locally owned and operated hearing clinic as a Patient Care Coordinator, where you will be the vital link between our patients and their audiology care. This role offers an exciting opportunity to make a positive impact on the lives of individuals seeking hearing solutions in a warm and welcoming environment.

Responsibilities

Greet and assist patients upon arrival, ensuring a positive first impression.

Schedule and manage patient appointments efficiently to optimize clinic flow.

Collect and verify patient information, including insurance details and medical history.

Provide information about audiology services and products to patients and families.

Coordinate with audiologists to facilitate patient care and follow-up.

Handle patient inquiries and resolve issues in a timely and professional manner.

Maintain accurate patient records and ensure compliance with HIPAA regulations.

Support the clinic's marketing efforts and community outreach initiatives.

Assist with insurance questions and determining patient financial responsibility.

Assist with minor hearing aid repairs.

Assist with hearing aid phone connections.

Requirements

Audiology, hearing clinic, or hearing aid experience HIGHLY PREFERRED

High school diploma or equivalent; associates degree in healthcare preferred.

Strong communication skills and a compassionate demeanor are essential.

Proficiency in electronic health record (EHR) systems is advantageous.

Ability to multitask and work effectively in a fast-paced environment.

Detail-oriented with excellent organizational skills.

Customer service experience, with a focus on patient satisfaction.

Willingness to learn and adapt to new technologies and processes.