Patient Care Coordinator

ADP, Inc.; Foley (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

PTO

Job summary

American Hearing Care is seeking a friendly Patient Care Coordinator to support daily clinic operations in Foley, AL. You will be the first point of contact for patients, handling calls, scheduling appointments, and helping with receptionist duties with warmth and professionalism.

The role requires strong communication, basic computer skills (Word and Excel), and a patient-focused mindset to ensure a smooth, welcoming visit for every patient. Join a collaborative team dedicated to quality care.

Qualifications

• 2 years of customer service, medical office, or administrative experience preferred.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Basic computer proficiency, including Microsoft Office (Word and Excel).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• A growth mindset with a willingness to learn and adapt.

Responsibilities

• Manage incoming phone calls and schedule patient appointments.
• Welcome and check in patients with professionalism and warmth.
• Schedule and assist walk-in patients.
• Verify insurance eligibility and benefits with insurance carriers.
• Enter and maintain accurate patient information in the Sycle.
• Clean hearing aids and assist patients with basic hearing aid maintenance.
• Provide excellent customer service to patients throughout their visit.
• Maintain an organized and professional front office environment.
• Build positive relationships with patients to support a high-quality patient experience.

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

Organization

Tools

Sycle

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Coordinator

Full time Clerical Foley, AL, Foley, AL, US

Salary Range: $17.00 To $19.00 Annually

American Hearing Care is seeking a friendly, organized, patient-focused Patient Care Coordinator (PCC) to support our clinic's daily operations. This role is the first point of contact for our patients, ensuring each individual receives a welcoming, professional experience.

Position Overview

The Patient Care Coordinator manages front office operations, schedules appointments, assists patients with administrative needs, and helps ensure the clinic operates efficiently each day.

This is an excellent opportunity for someone who enjoys helping people, staying organized, and contributing to a patient-focused healthcare environment.

Key Responsibilities

• Manage incoming phone calls and schedule patient appointments
• Welcome and check in patients with professionalism and warmth
• Schedule and assist walk-in patients
• Verify insurance eligibility and benefits with insurance carriers
• Enter and maintain accurate patient information in the Sycle
• Clean hearing aids and assist patients with basic hearing aid maintenance
• Provide excellent customer service to patients throughout their visit
• Maintain an organized and professional front office environment
• Build positive relationships with patients to support a high-quality patient experience

Qualifications

• 2 years of customer service, medical office, or administrative experience preferred
• Strong communication and interpersonal skills with a friendly, professional demeanor
• Basic computer proficiency, including Microsoft Office (Word and Excel)
• Strong organizational skills and attention to detail
• Ability to manage multiple responsibilities in a fast-paced environment
• A growth mindset with a willingness to learn and adapt

American Hearing Care offers a competitive compensation package designed to reward performance and support career development.

Benefits

• Pay Rate: $17.00 - $19.00 per hour
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Major holidays off
• Comprehensive training and professional development
• Supportive and collaborative work environment