Patient Care & Front Desk Coordinator

HearingLife; Natrona Heights (PA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and 
&

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator (PCC) to join our nationwide network of hearing care centers. You will welcome patients, manage scheduling, and coordinate patient interactions to support clinic revenue goals.

The role emphasizes excellent customer service and accurate administrative support in a fast-paced environment. This on-site position offers benefits including PTO, health coverage, 401K matching, and growth opportunities through on-the-job training and apprenticeship

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 1-2 years of experience in a customer service, administrative, or healthcare-related role.

Responsibilities

• Greet patients and maintain high level of customer service.
• Handle 50-75 inbound/outbound calls per day.
• Schedule and confirm patient appointments.
• Process PPI intake and processing.
• Collect and verify insurance information.
• Order and receive office supplies.
• Process payments.
• Manage hearing aid supplies inventory.
• Maintain a clean office.
• Uphold HIPAA standards.

Skills

Interpersonal communication

Organizational skills

Multitasking

Technology proficiency

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator (PCC) to join our nationwide network of hearing care centers. You will welcome patients, manage scheduling, and coordinate patient interactions to support clinic revenue goals.

The role emphasizes excellent customer service and accurate administrative support in a fast-paced environment. This on-site position offers benefits including PTO, health coverage, 401K matching, and growth opportunities through on-the-job training and apprenticeship