Patient Care Coordinator

American Hearing Care; Foley (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Pay rate $17–$19/hr

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

American Hearing Care is seeking a friendly, organized Patient Care Coordinator to support the clinic’s daily operations in Foley, AL. This full-time clerical role is the first point of contact for patients, ensuring a welcoming, professional experience and accurate patient information entry in the Sycle system.

The PCC handles front desk tasks, schedules appointments, assists patients with administrative needs, verifies insurance, and maintains a high standard of patient care in a fast-paced

Qualifications

• 2 years of customer service, medical office, or administrative experience preferred.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Basic computer proficiency, including Microsoft Office (Word and Excel).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• A growth mindset with a willingness to learn and adapt.

Responsibilities

• Manage incoming phone calls and schedule patient appointments.
• Welcome and check in patients with professionalism and warmth.
• Schedule and assist walk-in patients.
• Verify insurance eligibility and benefits with insurance carriers.
• Enter and maintain accurate patient information in the Sycle system.
• Clean hearing aids and assist patients with basic hearing aid maintenance.
• Provide excellent customer service to patients throughout their visit.
• Maintain an organized and professional front office environment.
• Build positive relationships with patients to support a high-quality patient experience.

Skills

Customer service

Communication

Microsoft Office

Organization

Multitasking

Growth mindset

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Coordinator

Full time Clerical Foley, AL, Foley, AL, US

Salary Range: $17.00 To $19.00 Annually

American Hearing Care is seeking a friendly, organized, patient-focused Patient Care Coordinator (PCC) to support our clinic's daily operations. This role is the first point of contact for our patients, ensuring each individual receives a welcoming, professional experience.

Position Overview

The Patient Care Coordinator manages front office operations, schedules appointments, assists patients with administrative needs, and helps ensure the clinic operates efficiently each day.

This is an excellent opportunity for someone who enjoys helping people, staying organized, and contributing to a patient-focused healthcare environment.

Key Responsibilities

• Manage incoming phone calls and schedule patient appointments
• Welcome and check in patients with professionalism and warmth
• Schedule and assist walk-in patients
• Verify insurance eligibility and benefits with insurance carriers
• Enter and maintain accurate patient information in the Sycle
• Clean hearing aids and assist patients with basic hearing aid maintenance
• Provide excellent customer service to patients throughout their visit
• Maintain an organized and professional front office environment
• Build positive relationships with patients to support a high-quality patient experience

Qualifications

• 2 years of customer service, medical office, or administrative experience preferred
• Strong communication and interpersonal skills with a friendly, professional demeanor
• Basic computer proficiency, including Microsoft Office (Word and Excel)
• Strong organizational skills and attention to detail
• Ability to manage multiple responsibilities in a fast-paced environment
• A growth mindset with a willingness to learn and adapt

American Hearing Care offers a competitive compensation package designed to reward performance and support career development.

Benefits

• Pay Rate: $17.00 - $19.00 per hour
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Major holidays off
• Comprehensive training and professional development
• Supportive and collaborative work environment