Patient Care Coordinator - Front Desk & Scheduling Pro Bonus

Professional PT; Needham (MA); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT in Needham, MA is seeking a Patient Care Coordinator to be the first point of contact for patients and ensure a smooth patient experience. You will handle check-ins, scheduling, copays, and inquiries.

The role requires strong communication, multitasking, and computer skills in a fast-paced healthcare setting, with a monthly performance bonus and benefits such as medical insurance and a 401k plan.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or administrative role, preferably in healthcare.
• Strong interpersonal and communication skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Proficient with computers and learning new software systems.

Responsibilities

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such as data entry and maintaining patient records.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer proficiency

Education

High school diploma

Job description

Professional PT in Needham, MA is seeking a Patient Care Coordinator to be the first point of contact for patients and ensure a smooth patient experience. You will handle check-ins, scheduling, copays, and inquiries.

The role requires strong communication, multitasking, and computer skills in a fast-paced healthcare setting, with a monthly performance bonus and benefits such as medical insurance and a 401k plan.