Patient Care Coordinator — Front Desk & Scheduling Pro

Professional PT; Hauppauge (NY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Employee assistance

Employee discounts

Employee referral

Paid time off

Job summary

Professional PT is seeking a Patient Care Coordinator to be the first point of contact for patients and to provide exceptional customer service, ensuring a positive patient experience.

Responsibilities include greeting patients, answering phones, scheduling appointments, completing new patient registrations, explaining insurance benefits, and collecting copays or deductibles while supporting the clinical admin team in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Customer service

Communication

Multitasking

Organizational skills

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Professional PT is seeking a Patient Care Coordinator to be the first point of contact for patients and to provide exceptional customer service, ensuring a positive patient experience.

Responsibilities include greeting patients, answering phones, scheduling appointments, completing new patient registrations, explaining insurance benefits, and collecting copays or deductibles while supporting the clinical admin team in a fast-paced environment.