Patient Care Coordinator — Front Desk & Scheduling

Professional Physical Therapy; Boston (MA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

401k with employer match

Paid time off (PTO)

Job summary

A leading provider of physical therapy in Boston is seeking a dedicated Patient Care Coordinator. This entry-level role involves greeting and checking in patients, managing appointment scheduling, and assisting with various administrative tasks. Candidates should have excellent communication skills, attention to detail, and prior experience in customer service or administrative roles. The company offers a supportive environment and a range of benefits, including medical insurance and a performance bonus.

Qualifications

• Prior experience in a customer service or administrative role preferred in a healthcare setting.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer patient inquiries or direct them to the appropriate department.
• Assist with administrative tasks such as data entry.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Multitasking

Computer skills

Education

High school diploma or equivalent

Job description

A leading provider of physical therapy in Boston is seeking a dedicated Patient Care Coordinator. This entry-level role involves greeting and checking in patients, managing appointment scheduling, and assisting with various administrative tasks. Candidates should have excellent communication skills, attention to detail, and prior experience in customer service or administrative roles. The company offers a supportive environment and a range of benefits, including medical insurance and a performance bonus.