Patient Care Coordinator - Front Desk & Monthly Bonus

Professional Physical Therapy; Hamilton Township (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Job summary

Professional PT is seeking a Patient Care Coordinator to greet patients, answer phones, and schedule appointments while completing new patient registration and data entry. You will discuss insurance benefits and payment responsibilities, and collect patient balances.

This role requires strong customer service skills and proficiency with computer systems in a fast-paced healthcare setting. High school diploma or equivalent is required, with prior experience in customer service or administrative

Qualifications

• High school diploma or equivalent is required.
• Prior experience in customer service or administrative role, preferably in healthcare.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Multitasking

Prioritization

Fast-paced work

Computer skills

Software proficiency

Education

High School diploma or equivalent

Job description

Professional PT is seeking a Patient Care Coordinator to greet patients, answer phones, and schedule appointments while completing new patient registration and data entry. You will discuss insurance benefits and payment responsibilities, and collect patient balances.

This role requires strong customer service skills and proficiency with computer systems in a fast-paced healthcare setting. High school diploma or equivalent is required, with prior experience in customer service or administrative