Patient Care & Front Desk Specialist - Monthly Bonus

Professional PT; Brookline (MA); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients, ensuring a warm, efficient experience at our Brookline clinic.

You will greet patients, collect copays, manage appointments, answer calls, update patient information, and support administrative tasks such as data entry and record keeping in a fast-paced healthcare setting, and join a team that values compassion, teamwork, respect and integrity.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role, preferably in healthcare.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficient in computers and willing to learn new software.

Responsibilities

• Greet and check in patients, ensuring accurate and complete information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer calls and respond to patient inquiries or direct to appropriate department.
• Collect and update patient information.
• Assist with administrative tasks such as data entry and maintaining patient records.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Multitasking

Computer skills

Education

High school diploma

Job description

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients, ensuring a warm, efficient experience at our Brookline clinic.

You will greet patients, collect copays, manage appointments, answer calls, update patient information, and support administrative tasks such as data entry and record keeping in a fast-paced healthcare setting, and join a team that values compassion, teamwork, respect and integrity.