Patient Care Coordinator – Front Desk & Scheduling

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Seattle (WA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

AD&D

Disability insurance

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator in Seattle to manage front office activities, ensure exemplary patient service for in-person and telehealth visits, and support clinicians with administrative tasks. The role emphasizes teamwork, HIPAA compliance, and smooth clinic operations.

The position requires strong communication, multitasking, and prior experience in healthcare operations or customer service, with a preference for an associate or bachelor’s degree.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1+ year in healthcare operations, customer service, or similar role.
• Excellent written and verbal communication; able to multi-task.

Responsibilities

• Manage front office daily operations and patient check-in/out.
• Provide exceptional customer service to in-person and remote patients.
• Support clinicians with administrative tasks and scheduling.
• Coordinate with billing for patient payments and insurance verification.
• Maintain office environment and ensure documentation is complete.
• Assist patients with telehealth access and portal issues.

Skills

Multitasking

Independent worker

Strong communication

MS Office

EMR systems

HIPAA privacy

Education

High School or equivalent

Associate's or Bachelor's degree preferred

Job description

LifeStance Health is seeking a Practice Coordinator in Seattle to manage front office activities, ensure exemplary patient service for in-person and telehealth visits, and support clinicians with administrative tasks. The role emphasizes teamwork, HIPAA compliance, and smooth clinic operations.

The position requires strong communication, multitasking, and prior experience in healthcare operations or customer service, with a preference for an associate or bachelor’s degree.