Medical Office Front Desk & Patient Care Coordinator

LifeStance Health Inc.; Seattle (WA); Presencial; USD 27 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

AD&D

Short & long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Resumo da oferta

LifeStance Health Inc. seeks a Medical Office Receptionist to manage daily front office activities at the Seattle site. You will greet patients, handle check-ins, collect co-pays, verify insurance, and support telehealth access while maintaining a welcoming environment for patients and clinicians.

Strong organizational and communication skills are required, with experience in MS Office and EMR systems. A high school diploma is required, with preferred associate or bachelor’s degree and 1+ year

Qualificações

• High school or equivalent required; associates/bachelor’s preferred.
• 1+ years healthcare operations, customer service, or similar role.
• Excellent communication and interpersonal skills.
• Proficient with MS Office and EMR systems; HIPAA awareness required.

Responsabilidades

• Greet patients and check in/out, ensuring a positive front-desk experience.
• Collect co-pays and verify insurance eligibility at point of service.
• Coordinate scheduling, telehealth access, and portal issues for patients.
• Answer phones, respond to emails, and triage requests to appropriate teams.
• Maintain front office organization, file paperwork, and ensure a clean, welcoming workspace.
• Provide general clinician and patient support, including document handling and referrals.

Conhecimentos

Multitasking

Communication skills

Teamwork

MS Office & EMRs

HIPAA compliance

Formação académica

High School diploma or GED

Associate or Bachelor's preferred

Ferramentas

MS Office

EMR systems

Descrição da oferta de emprego

LifeStance Health Inc. seeks a Medical Office Receptionist to manage daily front office activities at the Seattle site. You will greet patients, handle check-ins, collect co-pays, verify insurance, and support telehealth access while maintaining a welcoming environment for patients and clinicians.

Strong organizational and communication skills are required, with experience in MS Office and EMR systems. A high school diploma is required, with preferred associate or bachelor’s degree and 1+ year